Skip to content

Email-to-Expense

Submit expenses by forwarding receipt emails directly to Expensed.

Accessing Email Settings

  1. Click Admin in the sidebar
  2. Click Email-to-Expense
  3. Configure settings and view activity

Admin Role Required

Only organization Admins can configure email submission settings.

How It Works

Email-to-Expense allows employees to create expenses by forwarding receipts:

1. Forward Receipt → 2. Auto-Processing → 3. Draft Created

Step-by-Step

  1. Forward Receipt - Send any receipt email to your organization's inbox
  2. Auto-Processing - System extracts data using OCR technology
  3. Review Draft - A draft expense is created for your review

Enable/Disable

Toggle email submission on or off from the status banner:

  • Enabled - Accepting and processing emails
  • Disabled - Emails ignored until re-enabled

Organization Inbox

Your organization has a unique email address:

receipts@yourorg.expensed.app

Copy this address to share with employees.

Statistics

The dashboard shows:

Metric Description
Total Emails All received emails
Processed Successfully processed
Expenses Created Drafts generated
Failed Processing errors

Email Aliases

Employees can register personal email addresses for submitting expenses.

Adding an Email Alias

  1. Go to My Email Aliases tab
  2. Enter your email address
  3. Click Add Email
  4. Check inbox for verification email
  5. Click verification link

Verified vs. Pending

Status Description
Verified Email can submit expenses
Pending Awaiting verification click

Removing an Alias

  1. Find the email in your aliases list
  2. Click the delete icon
  3. Confirm removal

Configuration Options

Processing Settings

Setting Description
Auto-Create Expense Automatically create draft expenses
Require Attachment Only process emails with attachments
Require Verified Sender Only accept from verified aliases

Notification Settings

Setting Description
Confirmation Email Send confirmation when expense created
Error Notifications Notify when processing fails

Default Category

Set a default expense category for email-created expenses.

Recent Emails

View incoming email activity:

Column Description
From Sender address
Subject Email subject line
Date When received
Attachments Number of files
Status Processing status

Email Statuses

Status Icon Description
Pending Waiting to be processed
Processing Currently being analyzed
Processed Successfully created expense
Failed Processing error occurred
Rejected :material-block: Couldn't process (no receipt)

Tips for Best Results

  1. Forward the original receipt email - Don't copy/paste
  2. Include attachments - PDF or image receipts work best
  3. Use registered email - Send from verified aliases
  4. One receipt per email - Multiple may cause issues
  5. Clear subject lines - Help with categorization

Troubleshooting

Email Not Received

  • Check you're using the correct inbox address
  • Verify your email alias is registered and verified
  • Ensure email submission is enabled

Processing Failed

  • Receipt may be unreadable (poor quality image)
  • Attachment format not supported
  • Email didn't contain a valid receipt

Expense Not Created

  • Check the Recent Emails tab for status
  • Look for error messages
  • Verify auto-create is enabled

Next: Language Settings