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Expense Status Workflow

Visual guide to how expenses and reports move through the system.

Expense Lifecycle

┌─────────────┐
│   DRAFT     │  You're still editing
│  (gray)     │  Not yet submitted
└──────┬──────┘
       │ Submit
       ▼
┌─────────────┐
│  SUBMITTED  │  Waiting for approval
│  (orange)   │  In manager's queue
└──────┬──────┘
       │
       ├──────────────────────┐
       │ Approve              │ Reject
       ▼                      ▼
┌─────────────┐        ┌─────────────┐
│  APPROVED   │        │  REJECTED   │
│  (green)    │        │   (red)     │
└──────┬──────┘        └──────┬──────┘
       │                      │
       │ Process Payout       │ Edit & Resubmit
       ▼                      │
┌─────────────┐               │
│    PAID     │◄──────────────┘
│  (purple)   │  (after fixing issues)
└─────────────┘

Status Reference

Status Color Meaning What You Can Do
Draft Gray Not submitted Edit, delete, add receipts
Submitted Orange Awaiting approval Wait for manager review
Approved Green Ready for payment Wait for reimbursement
Rejected Red Needs changes Edit and resubmit
Paid Purple Reimbursed Download for records

Report Lifecycle

Reports follow a similar flow but may have multiple approval levels:

┌─────────────┐
│   DRAFT     │  Adding expenses to report
└──────┬──────┘
       │ Submit
       ▼
┌─────────────┐
│  SUBMITTED  │  In approval queue
└──────┬──────┘
       │
       ├─────────────────────────────────────┐
       │                                     │
       ▼                                     ▼
┌─────────────┐                       ┌─────────────┐
│   MANAGER   │                       │  REJECTED   │
│  APPROVED   │                       │  (by any    │
│  (if multi- │                       │   level)    │
│   level)    │                       └─────────────┘
└──────┬──────┘
       │ (if Finance approval required)
       ▼
┌─────────────┐
│   FINANCE   │
│  APPROVED   │
└──────┬──────┘
       │ (if Admin approval required)
       ▼
┌─────────────┐
│   ADMIN     │
│  APPROVED   │
└──────┬──────┘
       │ Payout
       ▼
┌─────────────┐
│    PAID     │
└─────────────┘

Multi-Level Approval Thresholds

Your organization may require additional approvals based on amount:

Amount Required Approvals
Under $500 Manager only
$500 - $2,000 Manager + Finance
Over $2,000 Manager + Finance + Admin

Check Your Organization Settings

Thresholds vary by organization. Contact your admin for specific limits.

Common Scenarios

Scenario 1: Simple Expense

Employee uploads receipt
       │
       ▼
Creates expense (Draft)
       │
       ▼
Submits expense (Submitted)
       │
       ▼
Manager approves (Approved)
       │
       ▼
Finance processes payout (Paid)

Timeline: 2-5 business days total

Scenario 2: Rejected and Resubmitted

Employee submits expense
       │
       ▼
Manager rejects (missing receipt)
       │
       ▼
Employee adds receipt
       │
       ▼
Employee resubmits
       │
       ▼
Manager approves
       │
       ▼
Paid

Scenario 3: Large Expense Report

Employee creates report with $3,000 total
       │
       ▼
Submits report
       │
       ▼
Manager approves (Level 1)
       │
       ▼
Finance approves (Level 2, because > $500)
       │
       ▼
Admin approves (Level 3, because > $2,000)
       │
       ▼
Finance processes payout
       │
       ▼
Paid

Status Notifications

You'll receive notifications when status changes:

Status Change Notification
Submitted → Approved "Your expense was approved"
Submitted → Rejected "Your expense needs changes" + reason
Approved → Paid "Your reimbursement was deposited"

Where to Check Status

  • Individual Expenses: Go to Expenses, click on expense
  • Reports: Go to Reports, click on report
  • Timeline View: Each expense/report shows full history

Tips for Faster Approval

  1. Include receipts - Attach clear receipt images
  2. Add descriptions - Explain the business purpose
  3. Correct category - Select the right expense type
  4. Submit promptly - Don't let drafts pile up
  5. Check for errors - Review before submitting

Related: Creating Expenses | Submitting Reports | Approval Workflows